Frequently Asked Questions

Who are our customers?

Surgical Face Mask Shop is for people. Our customers include companies, government agencies, schools, institutions, military, law enforcement, hospitals, doctors offices and households.

What is the Surgical Face Masks Shop Pandemic Emergency Defense System (PEDS)?

Surgical Face Masks Shop Pandemic Emergency Defense System (PEDS) integrates essential influenza response equipment into a cohesive unit. More than just a supply kit, PEDS is a proactive and realistic approach to pandemic preparedness. Enables procurement, distribution, and compliance in a single, boxed solution.

This system was designed around Pandemic Influenza infection control guidelines from The Center for Disease Control & Prevention (CDC) and World Health Organization (WHO).

How is Surgical Face Masks Shop different?

We have years of experience supplying infectious disease-related products to healthcare facilities. This specialized knowledge has been used to select products that offer unmatched quality and are specifically appropriate for influenza infection control. The items we provide may be used to save lives, and we take this very seriously.

Simply put-our unyielding dedication to quality and product knowledge, along with a strong sense of customer responsibility is what makes Surgical Face Masks Shop different.

What is an N95 Particulate Respirator?

The National Institute of Occupational Safety & Health (NIOSH) prohibits the marketing of N95 respirators (masks) to children. The respirator offered on this site fits a tremendous range of adult faces and is considered a one-size-fits-most.

How many N95 respirators (masks) do I need?

Please take into account these two factors when deciding how many respirators you need.

Disposable N95 respirators (masks) cannot be effectively cleaned or disinfected; therefore masks must be discarded after each use. This includes taking it off to eat or drink. Reuse may compromise the integrity of the mask and potentially expose the user to pathogens in the filter material.

The other factor to take into consideration is that supplies will likely be limited in the event of heightened pandemic activity. Surgical Face Masks Shop does not guarantee that our products will be available when you need them most.

How long can an N95 respirator (mask) be worn?

There is no time rating given by NIOSH, the regulating government body for N95 respirators. Note respirators must be discarded immediately after usage. This includes taking it off to eat or drink. Reuse may compromise the integrity of the mask and potentially expose the user to pathogens in the filter material.

Do I need to perform a respirator fit test?

OSHA regulation 1910.134 states that fit testing of respirators (masks) is required prior to use in order to determine if proper fit is attainable. Individual facial features, including facial hair, may prevent proper fit. Qualitative Bitrex™ Respirator Fit Test Kits for OSHA compliance are made available on our product menu. Comprehensive step-by-step instructions are included. Each test kit is good for approximately 50 individual tests. Usually requires 1-2 tests per person.

Is Surgical Face Masks Shop intended for other biological hazards?

Though Surgical Face Masks Shop specially designed its system in response to the risk of a pandemic flu, our products are generally used as protection against pathogens commonly associated with many diseases. Therefore, Surgical Face Masks Shop products help prepare for the spread of many airborne pathogens, including Anthrax, SARS, and Tuberculosis.

Where can I educate myself?

We encourage everyone to regularly visit these sites for up-to-the-minute, reputable information.

CDC Pandemic Flu Resource Page

World Health Organization

Medline Plus

Mayo Clinic

Can I have my order ship to family or friends?

Yes. When purchasing, you can provide separate billing and shipping details. We ship worldwide.

Where do you ship to?

Surgical Face Masks Shop ships Worldwide. 

What are the payment methods?

We have varities of payment method, all you need to do is place your order and contact us which is suitable for your to pay through.

  • Bitcoin
  • Western Union
  • PayPal
  • Credit Card
  • Gift Cards